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Recorded: November 2022 If you’re looking to boost your internal communications, the first step is to evaluate where you are. While most companies now recognize the value of a positive employee experience, the resources to accomplish it are still in short supply.  An internal comms maturity model helps you identify where your team is now and set the roadmap and inspiration to identify what a more advanced plan looks like—including the steps to take to get there. Join the team from Firstup as they share a model that will help you enhance your strategy and prove your value. Don’t miss this opportunity to see real-world customer examples, content suggestions, and process tips from low, medium, and high-maturity models that you can bring back to your organization. Speaker: Julie Edmonton, Firstup Read more

Recorded: September 2022 Roadmap: Business Leader, Strategic Advisor  Global Standard: Consistency, Context, Analysis, Strategy, Engagement Speakers: Carolyn Clark, Vice President, Employee Experience Strategy & Transformation, Simpplr & Lana Truong, Product Marketing Manager, Simpplr Against a backdrop of profound change in the workplace and the world, Simpplr Research seeks to understand how internal communicators adapt and evolve. We’ve recently concluded our annual survey on the State of Internal Communications, and would love to have you join the in-depth discussion regarding our findings. Perspectives from internal communications professionals across a wide range of industries unearthed valuable information. Leading the discussion will be notable Internal Communications expert and advocate, Carolyn Clark. Join us and learn: Hiring trends and outlook for growth Best practices from industry leaders The importance of leadership involvement Technological challenges facing internal communicators And more! Read more

Leading Through Change Communication Most internal communications are involved in some form of change. However, as communication professionals we need to do more than create awareness – we need to be a part of the whole process of managing transformation.  This course recognizes that and provides early insights into the change process and how we, as communicators, can help organizations explore the questions we need to ask and the core steps that need to be reflected in our change communication strategies. This course is designed as an introduction to those new to this area of internal communications, or new to the organizational communication discipline in general. If you are a senior communicator, it may serve as a helpful refresher for you or introduce you to a new model of change. In this course, you will not only be introduced to research-backed change theories, but you will also begin to understand how those principles can support you in the creation of your own change communication strategy. Mapping out what is changing, why and when, can help you integrate the communication approach and messages you’ll need to help your audience understand and support change. Instructor: Dr. Julie M. Bjorkman As a results-oriented change communication and organization development (OD) expert, Dr. Bjorkman’s career over the past 30 years includes working with multi-national companies going through large-scale change. By using data-based research methods, she identifies and creates the appropriate change intervention and communication strategies to develop a full range of deliverables to engage and retain the workforce. Her professional experiences with large corporations such as GE, HSBC, British Petroleum, and Takeda Pharmaceuticals have given her a wealth of on-the-job experience with organizational change. Dr. Bjorkman is originally from northeast Ohio where she earned her bachelor’s degree in English from John Carroll University and her master’s degree in OD from Case Western Reserve University. She completed her Ph.D. in organization development and change from Benedictine University with a research focus on change communications. She is a published author on change communications and continues to conduct research, write, and consult with organizations on this topic. Read more

   Presented by: Mary-Ellen Hynd, MBA, CPCC Leaders with emotional intelligence and training are needed at every level of an organization. During this workshop series, you will find clarity in your personal values as well as a deepened understanding of creative competencies versus reactive tendencies. Who should attend Mid career professionals seeking personal growth, improved relationships and career advancement Business owners ready to move their people and organization forward and up to the next level A Certified Professional Co-Active Global Coach, Mary-Ellen Hynd, MBA, CPCC, ACC specializes in coaching mid to senior level professionals within and outside organizations to develop a creative versus reactive leadership mindset to advance in their lives and careers. An Executive Coach and Educator for the Schulich Executive Education Centre, she brings sustainability and communication lenses to her assignments. Mary-Ellen is certified to deliver The Leadership Circle Profile™. Read more

Developing and Managing Highly Effective Teams Developing and Managing Highly Effective Teams introduces emerging leaders to some crucial must-knows and must do’s as a new leader. Learn about: the shift from the old paradigm of managing to a more collaborative and integrated leadership approach; the distinctions between ‘managing’ and ‘leading’ mindsets and behaviors; various conversation strategies to connect with your team; leading with a strengths-oriented approach; and team-building strategies to take your people to higher levels of engagement, performance and overall team efficacy. Ideal for emerging and aspiring leaders as well as more experienced leaders who want to hone their leadership efficacy further.   Instructor: Eileen Chadnick, ABC, PCC An IABC member since 1997, Eileen is principal of Big Cheese Coaching and Chadnick Communications. A certified coach and leadership development professional, Eileen champions professional, personal, and organizational well-being with a focus on leadership and communication impact and career management. Since 2003, she has supported leaders, teams, and organizations towards greater efficacy, engagement, and success with individual, team and culture-building initiatives. Eileen draws from the disciplines of emotional intelligence, neuroscience, and Conversational Intelligence®. Her work has been recognized by the International Coach Foundation with a Prism Award for business excellence with leadership coaching.   In addition to authoring the book, Ease: Manage Overwhelm in Times of Crazy Busy, Eileen has been a contributing columnist on career and leadership topics since 2007 for the Globe and Mail, Canada’s National daily newspaper. See more at www.Bigcheesecoaching.com Read more

Recorded: July 2022 Roadmap: Business Leader, Strategic Advisor  Global Standard: Consistency, Context, Analysis, Strategy, Engagement Speakers: Lauren Banks, Erica Goodwin, Matt Aaronson    Employee Communications professionals everywhere struggle to show their impact. But the C-suite cares more about the results than they do the actual communications. Clear, effective ROI models have long evaded the Internal Comms function. However, with the right approach and an understanding of what matters to various stakeholders, showing ROI is easy. Join internal communications thought leaders Erica Goodwin and Lauren Banks from Audacity and Matt Aaronson from Simpplr, as they share simple, pragmatic and effective approaches to justifying the function’s ROI. Three Session Takeaways: ● A sound ROI model for internal communications professionals to better evangelize the impact of their function ● Various ways to make a business case for and justify the ROI of internal communications ● Multiple case study examples where companies effectively showed how their communications initiatives impacted the broader business Read more